At Kiwidivers, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Thailand tourism regulations.

  1. Information We Collect

To provide our scuba diving services and comply with local regulations, we collect the following personal information from our customers:

  • Full Name: We collect your full name to identify you accurately and ensure accurate scuba certifications.
  • Age: We collect your age to determine your eligibility for scuba diving activities and ensure your safety.
  • Phone Number: We collect your phone number to contact you regarding your bookings, changes, and updates related to your scuba diving experience.
  • Email Address: We collect your email address to communicate with you, provide booking confirmations, send important information, and respond to your inquiries.
  • Passport Images: We collect passport images to comply with local regulations and verify your identity.


  1. Use of Personal Information

We use the personal information collected for the following purposes:

  • Scuba Diving Services: We use your personal information to facilitate your scuba diving experience, including processing bookings, arranging transportation, and ensuring accurate scuba certifications.
  • Communication: We may use your contact information (phone number and email address) to communicate with you regarding your bookings, provide updates, respond to your inquiries, and address any concerns.
  • Compliance with Regulations: We collect passport images to comply with local regulations. These images are securely stored and used solely for identity verification purposes as required by Thai tourism regulations.
  • Internal Record Keeping: We may use your personal information for internal record keeping to maintain accurate customer records and ensure efficient scuba diving operations.


  1. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices, including secure data storage, encryption, firewalls, and access controls, to safeguard your information.


  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve any disputes. Once the information is no longer required, we securely dispose of it.


  1. Sharing of Personal Information

We never sell, trade, or rent your personal information to any outside organization, except in the following circumstances:

  • Compliance with Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from governmental authorities.


  1. Third-Party Websites

Our website may contain links to third-party websites. Please note that we have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.


  1. Your Rights

You have certain rights regarding your personal information under applicable privacy laws. These rights may include the right to access, rectify, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about the processing of your personal information, please contact us using the information provided below.


  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.


  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.